REDUCE COSTS. TRACK EFFICIENCY.
IMPROVE CUSTOMER SERVICE
ITEMISE CALLS • ALLOCATE CALL COSTS OPTIMISE TARIFFS • MAXIMISE EFFICIENCY • DETECT FRAUD • ENABLE VOICE RECORDER INTERFACE • MONITOR TELEPHONE ABUSE
THE CALL MANAGEMENT SYSTEM FOR:
ABSOLUTE ACCURACY FOR SERVICED OFFICES /BUSINESS CENTRES
With over 300 serviced offices and business centre installations, the ELEPHANT CALL MANAGEMENT SYSTEM is the industry defacto standard..
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COMPLETE CONTROL FOR HOTELS, HOSPITALS AND CONFERENCE CENTRES
With a simplified front end, designed to accommodate a number of system operators, with minimal training and the costing algorithm within the ELEPHANT CALL MANAGEMENT SYSTEM to provide you with complete control.
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MEASURING PERFORMANCE FOR MARKETING AND TELESALES COMPANIES
With a simplified front end, designed to accommodate a number of system operators, with minimal training and the costing algorithm within the ELEPHANT CALL MANAGEMENT SYSTEM to provide you with complete control.
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MONITORING THE LONE WORKER OR SECURITY STAFF
The ELEPHANT CALL MANAGEMENT SYSTEM monitors calls to and from remote/lone workers with audible warnings after a defined period of inactivity.
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